Shipping Policy

Candelunel™
Our goal is to prepare and send orders with care and efficiency.
We work to maintain a smooth shipping process from order review through dispatch.
Customers receive service built around clear handling standards and practical fulfillment support.
Candelunel™ is operated by Xinxian Yingshuo Electronic Trading Co., Ltd.
Orders are typically processed in sequence after successful submission and routine review.
We are committed to fast shipping, while recognizing that delivery flow may vary due to destination handling, carrier operations, seasonal volume, or other external factors.
Shipping progress may update at different stages as the parcel moves through fulfillment and transit channels.
Please ensure that your order information is entered correctly at checkout to help avoid unnecessary delays in processing.
If a shipping-related issue arises, customers may contact support for assistance and order review.
We continue to improve our fulfillment workflow so items can move from our store to the customer as smoothly as possible.